Negotiation

Upskill at Negotiation with Ignite's free, expert-built course

Strengthen your negotiation capabilities through proven frameworks, tactical communication techniques, and real-world application strategies for professional and commercial contexts.

Certificate upon
completion

Built by
industry experts

Self-paced
learning

Curriculum

Analysing Interests and Positions

Learn to distinguish between stated positions and underlying interests to uncover what truly drives each party. You will apply interest-based frameworks to map stakeholder priorities before entering any negotiation.

■Mapping Interests vs Positions
■Identifying Hidden Stakeholder Drivers
■Building a Preparation Framework

Structuring Your Negotiation Strategy

Develop a structured approach to planning negotiations using BATNA, ZOPA, and anchoring techniques. This lesson focuses on setting objectives, defining walk-away points, and creating value before claiming it.

■Defining Your BATNA and ZOPA
■Setting Anchors and Concessions
■Creating Value in Complex Deals

Mastering Tactical Communication

Refine the verbal and non-verbal communication skills essential for persuasion and rapport-building at the table. You will practise active listening, strategic questioning, and reframing techniques.

■Active Listening for Leverage
■Strategic Questioning Techniques
■Reframing to Overcome Deadlock

Handling Difficult Tactics and Closing

Learn to recognise and counter manipulative tactics such as pressure plays, false deadlines, and good cop/bad cop routines. This lesson equips you to navigate impasses and close agreements confidently.

■Countering High-Pressure Tactics
■Breaking Through an Impasse
■Securing and Formalising Agreement

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Skill